How can I obtain the IP address range for my region where BYOT-STT protocol requests could originate from so that I can add it to my allowlist?
To obtain the IP address range for BYOT Speech-to-text (STT) specific to the region of your organization, you can make a request to the following Genesys Cloud Public API endpoint: Get public IP address ranges for Genesys Cloud.
The request returns a list of IP ranges. Use the range that is marked as “byot-stt”.
{ "entities": [ { "cidr": "52.200.73.32/32", "service": "data-actions", "region": "us-east-1" }, { "cidr": "52.200.73.32/32", "service": "smtp", "region": "us-east-1" }, { "cidr": "52.200.73.32/32", "service": "open-messaging", "region": "us-east-1" }, { "cidr": "52.200.73.32/32", "service": "audiohook", "region": "us-east-1" }, { "cidr": "34.200.73.250/32", "service": "bot-connector", "region": "us-east-1" }, { "cidr": "52.200.73.42/32", "service": "audio-connector", "region": "us-east-1" }, { "cidr": "52.200.73.42/32", "service": "byot-stt", "region": "us-east-1" }, { "cidr": "52.200.73.199/32", "service": "data-actions", "region": "us-east-1" }, … ] }