Assign certificate to the Application Registry
Genesys 和 ServiceNow 集成带来的统一体验:即将推出的功能
After you create an X.509 certificate in ServiceNow, assign the certificate to the Application Registry created for managing Genesys Cloud.
To assign the certificate:
- 登录 ServiceNow。
- Select the application registry created previously for Genesys Cloud.
- Click Edit Application.
- Select the Jwt Verifier Maps tab and click New.
- Enter the following details for the token:
- Name – A name for the token.
- Sys certificate – Select the X.509 certificate created for Genesys Cloud from the list.Note: Do not update the Kid and Shared key fields in the record.
- 单击 “ 提交”。
- Click Update to associate the certificate with the application registry.