Create a certificate in ServiceNow
Genesys 和 ServiceNow 集成带来的统一体验:即将推出的功能
Create an X.509 certificate in ServiceNow for a secure and reliable communication with Genesys Cloud.
To create an X.509 certificate in ServiceNow:
- 登录 ServiceNow。
- Navigate to System Definition > Certificates.
- Click New to create a new certificate.
- Enter the following details for the certificate:
- Name – Enter a name for the certificate.
- Format – Select PEM from the list.
- Type – Select Trust Store Cert from the list.
- PEM Certificate – Copy the contents of the X.509 certificate created using OpenSSL.
- Active – Select the option to mark the certificate as active.
- 单击 “ 提交”。
Next, assign the certificate to the application registry created to manage Genesys Cloud.