Genesys Cloud
录音服务中本地密钥设置的 API 端点变更
| 宣布于 | 生效日期 | 啊哈！主意 |
|---|---|---|
| 2022-11-02 | 2023-02-01 | - |
On February 1, 2023, Genesys will remove the following legacy endpoints. In April 2022, Genesys introduced unified endpoints for key configuration of different encryption types as part of the release of the “Bring your own keys” for recording encryption feature. The new unified endpoints replace the legacy settings for local key management in the recording APIs.
| Deprecated endpoints | New endpoints |
|---|---|
| GET /api/v2/recording/localkeys/settings | GET /api/v2/recording/keyconfigurations |
| POST /api/v2/recording/localkeys/settings | POST /api/v2/recording/keyconfigurations |
| GET /api/v2/recording/localkeys/settings/{settingsId} |
GET /api/v2/recording/keyconfigurations/{keyConfigurationId} |
|
PUT /api/v2/recording/localkeys/settings/{settingsId} |
PUT /api/v2/recording/keyconfigurations/{keyConfigurationId} |
常见问题解答
这是什么意思？
Between the announcement date and the endpoint change, Genesys will no longer address bugs or minor issues specific to the current endpoints.
Genesys 将继续解决任何重大破损问题，直到生命周期终止。
我受到影响了吗？
This change only affects organizations that use local key management for recording keys. By default, organizations use Genesys Cloud managed keys for recordings and do not use local key management.
Organizations that use local key management are impacted only if they have to update local key management settings. The deprecated endpoints do not impact any encryption or decryption flow of recordings.
在移除日期之前我需要做什么？
If your organization uses local key management and you need to update your local key management settings, review step 4 of the Local Key Encryption Service registration in Local Key Manager GitHub. This documentation includes how to use the new key management UI or the new API endpoint to make configuration updates instead of using the deprecating endpoints.
如果我需要帮助或有其他问题，应该联系谁？
联系 我的支持。
