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管理员和主管不得持有按小时互动许可证。有关本许可证的完整详细信息请参阅用户小时定价文章。如果用户拥有以下任何权限,则每小时互动许可证将会丢失。

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analytics:evaluationAggregate:*
分析:评估聚合:查看
analytics:speechAndTextAnalyticsAggregates:view
analytics:surveyAggregate:*
analytics:surveyAggregate:view
authorization:division:add
authorization:division:delete
authorization:division:edit
authorization:grant:add
authorization:grant:delete
authorization:orgTrustee:add
authorization:orgTrustee:delete
authorization:orgTrustee:edit
authorization:orgTrusteeGroup:add
authorization:orgTrusteeGroup:delete
authorization:orgTrusteeGroup:edit
authorization:orgTrusteeUser:add
authorization:orgTrusteeUser:delete
authorization:orgTrusteeUser:edit
authorization:orgTrustor:delete
authorization:role:add
authorization:role:delete
authorization:role:edit
authorization:settings:delete
authorization:settings:edit
billing:enterpriseAgreement:add
billing:enterpriseAgreement:delete
billing:enterpriseAgreement:edit
billing:enterpriseAgreement:resellerAccept
billing:enterpriseAgreement:view
billing:meteredAppUsage:add
billing:meteredAppUsage:view
计费:产品激活:编辑
计费:产品激活:查看
帐单:订阅:*
帐单:订阅:添加
帐单:订阅:编辑
帐单:订阅:查看
指导:注释:添加
coaching:annotation:delete
指导:注释:编辑
指导:注释:查看
辅导:预约:添加
coaching:appointment:delete
coaching:privateAnnotation:add
coaching:privateAnnotation:delete
coaching:privateAnnotation:edit
coaching:privateAnnotation:view
coaching:scheduleSlot:view
conversation:call:barge
对话:呼叫:教练
对话:呼叫:监控
对话:电子邮件:分配
对话:消息:分配
对话:线程时间线:编辑
对话:线程时间线:查看
directory:organization:admin
directory:user:add
directory:user:delete
directory:user:setPassword
employeePerformance:externalMetricData:add
employeePerformance:externalMetricDefinition:add
employeePerformance:externalMetricDefinition:delete
employeePerformance:externalMetricDefinition:edit
employeePerformance:externalMetricDefinition:view
gamification:agentProfileMembership:view
gamification:insights:view
gamification:insights:viewAll
gamification:profile:update
旅程:actionmap:添加
journey:actionmap:delete
旅程:行动图:编辑
旅程:行动目标:添加
旅程:行动目标:删除
旅程:行动目标:编辑
旅程:客户:添加
旅程:客户:删除
旅程:客户:编辑
旅程:结果:添加
旅程:结果:删除
旅程:结果:编辑
旅程:结果预测器:添加
旅程:结果预测器:删除
旅程:结果预测器:视图
journey:report:view
journey:segment:add
journey:segment:delete
旅程:分段:编辑
旅程:设置:编辑
学习:作业:添加
学习:作业:删除
学习:作业:重新安排
learning:assignment:reset
学习:封面艺术:上传
学习:封面艺术:查看
learning:externalAssignment:edit
learning:module:add
学习:模块:档案
学习:模块:删除
学习:模块:编辑
学习:模块:发布
学习:模块:视图
学习:规则:编辑
学习:规则:查看
learning:scheduleSlot:view
messaging:conversationInstagramIntegration:add
消息传递:集成:添加
消息传递:集成:删除
消息传递:集成:编辑
消息传递:集成:视图
messaging:setting:add
messaging:setting:delete
消息:设置:编辑
messaging:setting:view
messaging:supportedContent:add
messaging:supportedContent:delete
消息传递:支持的内容:编辑
messaging:supportedContent:view
messaging:whatsAppIntegration:add
oauth:客户端:添加
oauth:客户端:授权
oauth:客户端:删除
oauth:客户端:编辑
outbound:digitalRuleSet:add
outbound:digitalRuleSet:delete
outbound:digitalRuleSet:edit
outbound:digitalRuleSet:view
出站:emailCampaign:添加
outbound:emailCampaign:delete
出站:emailCampaign:编辑
outbound:emailCampaignSchedule:delete
outbound:emailCampaignSchedule:edit
出站:emailCampaignSchedule:查看
outbound:messagingCampaign:delete
outbound:messagingCampaign:edit
出站:messagingCampaign:搜索
出站:messagingCampaign:查看
outbound:messagingCampaignSchedule:edit
outbound:messagingCampaignSchedule:view
purecloudvoice:号码:添加
purecloudvoice:号码:删除
purecloudvoice:号码:编辑
质量:校准:添加
quality:calibration:delete
质量:校准:编辑
品质:校准:查看
quality:evaluation:add
quality:evaluation:delete
quality:evaluation:edit
quality:evaluation:release
quality:evaluationForm:add
质量:评估表格:删除
质量:评估表格:编辑
quality:survey:delete
quality:survey:edit
quality:surveyForm:add
quality:surveyForm:delete
quality:surveyForm:disable
quality:surveyForm:edit
recording:deletionProtection:apply
recording:deletionProtection:revoke
recording:encryptionKey:*
recording:encryptionKey:edit
recording:encryptionKey:view
recording:job:add
recording:job:delete
录音:工作:编辑
recording:job:view
recording:orphanRecording:*
recording:orphanRecording:delete
recording:orphanRecording:edit
recording:orphanRecording:view
recording:retentionPolicy:*
录制:保留策略:添加
录制:保留策略:删除
录制:保留策略:编辑
录制:保留策略:查看
recording:settings:editRegionalStorage
recording:settings:editScreenRecordings
sms:phoneNumber:add
sms:phoneNumber:byoImport
sms:phoneNumber:delete
sms:phoneNumber:edit
短信:电话号码:查看
speechAndTextAnalytics:dictionaryterm:add
speechAndTextAnalytics:dictionaryterm:delete
speechAndTextAnalytics:dictionaryterm:edit
speechAndTextAnalytics:dictionaryterm:view
speechAndTextAnalytics:feedback:add
speechAndTextAnalytics:feedback:delete
speechAndTextAnalytics:feedback:view
speechAndTextAnalytics:program:add
speechAndTextAnalytics:program:delete
speechAndTextAnalytics:program:edit
speechAndTextAnalytics:program:publish
speechAndTextAnalytics:program:view
speechAndTextAnalytics:settings:edit
speechAndTextAnalytics:settings:view
speechAndTextAnalytics:topic:add
speechAndTextAnalytics:topic:delete
speechAndTextAnalytics:topic:edit
speechAndTextAnalytics:topic:publish
speechAndTextAnalytics:topic:view
sso:提供程序:添加
sso:provider:delete
sso:提供程序:编辑
telephony:extension:assign
telephony:extensionPool:add
telephony:extensionPool:delete
电话:站点:查看
uploads:publicAsset:upload
web部署:配置:添加
webDeployments:configuration:delete
webDeployments:configuration:edit
web部署:配置:视图
webDeployments:deployment:add
webDeployments:deployment:delete
webDeployments:部署:编辑
webDeployments:deployment:view
wfm:activityCode:add
wfm:activityCode:delete
wfm:activityCode:edit
wfm:activityCode:view
wfm:adherenceExplanation:add
wfm:adherenceExplanation:edit
wfm:adherenceExplanation:notify
wfm:adherenceExplanation:view
wfm:adhocForecast:*
wfm:adhocForecast:add
wfm:adhocForecast:view
wfm:adhocModel:add
wfm:adhocModel:view
工作流管理器:代理:*
wfm:agent:edit
wfm:agent:view
wfm:businessUnit:add
wfm:businessUnit:delete
wfm:businessUnit:编辑
wfm:业务单位:搜索
工作流管理:业务单元:视图
wfm:historicalAdherence:*
wfm:historicalAdherence:view
wfm:historicalData:upload
wfm:integration:view
wfm:日内:*
wfm:日内:查看
wfm:managementUnit:*
wfm:managementUnit:add
wfm:managementUnit:delete
wfm:管理单元:编辑
wfm:managementUnit:search
wfm:managementUnit:view
wfm:planningGroup:add
wfm:planningGroup:delete
wfm:planningGroup:edit
wfm:planningGroup:view
wfm:publishedSchedule:*
wfm:publishedSchedule:view
wfm:realtimeAdherence:*
wfm:realtimeAdherence:view
工作进度:日程安排:*
wfm:schedule:add
wfm:schedule:delete
wfm:schedule:edit
wfm:schedule:generate
工作进度表:时间表:视图
wfm:schedulingrequest:add
wfm:schedulingrequest:view
wfm:serviceGoalGroup:*
wfm:serviceGoalGroup:add
wfm:serviceGoalGroup:delete
wfm:serviceGoalGroup:edit
wfm:serviceGoalGroup:view
wfm:serviceGoalTemplate:add
wfm:serviceGoalTemplate:delete
wfm:serviceGoalTemplate:edit
wfm:serviceGoalTemplate:view
wfm:shiftTradeRequest:edit
wfm:shiftTradeRequest:view
wfm:shortTermForecast:*
wfm:shortTermForecast:add
wfm:shortTermForecast:delete
wfm:shortTermForecast:edit
wfm:shortTermForecast:view
wfm:shrinkage:view
wfm:staffingGroup:add
wfm:staffingGroup:delete
wfm:staffingGroup:edit
wfm:staffingGroup:view
wfm:timeOffLimit:add
wfm:timeOffLimit:delete
wfm:timeOffLimit:edit
wfm:timeOffLimit:view
wfm:timeOffPlan:add
wfm:timeOffPlan:delete
wfm:timeOffPlan:edit
wfm:timeOffPlan:view
wfm:timeOffRequest:*
wfm:timeOffRequest:add
wfm:timeOffRequest:delete
wfm:timeOffRequest:edit
wfm:workPlan:*
wfm:workPlan:add
wfm:workPlan:delete
wfm:workPlan:edit
wfm:workPlan:view
wfm:workPlanRotation:add
wfm:workPlanRotation:delete
wfm:workPlanRotation:edit
wfm:workPlanRotation:view
wfp:decisionsDataDownload:*
wfp:decisionsDataDownload:download
小部件:部署:添加
小部件:部署:删除
小部件:部署:编辑
小部件:部署:视图
workitems:status:add
workitems:status:delete
工作项:状态:编辑
workitems:workbin:add
workitems:workbin:delete
workitems:workbin:edit
workitems:workitemSchema:add
workitems:workitemSchema:delete
workitems:workitemSchema:edit
workitems:worktype:add
工作项:工作类型:删除
工作项:工作类型:编辑