Genesys Cloud – 即将推出的功能

This preview lists the features scheduled for the next Genesys Cloud release. The features will not be live in Genesys Cloud until November 25, 2024. The feature descriptions in the November 25, 2024 Genesys Cloud Release Notes will contain links to the accompanying documentation in the Resource Center or Developer Center. For information about upcoming Genesys Cloud feature releases, see the Feature releases and Announcements sections in Genesys Cloud Release Notes.

功能的可用性可能有所不同，并且取决于多种因素，包括但不限于区域准备情况、产品许可和 Genesys 发布时间表。有关详细信息，请参阅Genesys Cloud 发布时间表。

2024 Genesys CIDR 扩展和防火墙要求通知

Important: To ensure business continuity of your Genesys Cloud organization, you must read the entire 2024 Genesys CIDR Expansion - Commercial announcement and run all applicable tests to confirm your organization’s readiness for the new CIDR IP address range and the RTP port expansion.

2024 年 12 月 7 日这一周，Genesys 将迁移用于 Genesys Cloud 面向公众的媒体服务的额外 /18 CIDR IP 地址块。这些地址补充了现有的区域并涵盖了未来区域的增长。新的 IP 范围是 136.245.64.0/18。此外，Genesys 将扩展 RTP 端口范围并将 Force TURN IP 地址移动到新的 Genesys CIDR 块。

客户参与

多区域和多组织

注意： 此功能列表可能会更改。