存储计算器

使用此计算器估算您的 Genesys Cloud 数据存储使用情况和费用。这计算器不考虑历史执行数据存储的影响。 有关合理使用定价的更多信息，请参阅Genesys Cloud 合理使用政策。 

注释：

  • 此计算中不包括任何存档的录音。 有关如何使用存档保持在数据存储分配范围内的更多信息，请参阅创建策略、检索存档的互动和 Genesys Cloud 合理使用政策。
  • 屏幕录制存档期限为一年。 之后，屏幕录像将被删除。 如果要将屏幕录像存档超过一年，则应将录制内容移至自己的长期存储位置。

Audio recording
Assuming default OPUS stereo codec (~3kb/sec) is used. OPUS stereo codec is recommended since it provides superior value in audio quality for its storage density.
Screen recording
Genesys Cloud screen recording maintains the original screen quality. This calculation assumes a quality of ~20kb/sec.
Screen recordings can be kept for up to 12 months
Digital interactions
Digital interactions include email, chat and messaging channels that are recorded and stored in Genesys Cloud. This calculation assumes an average digital interaction size of 140 Kb.
Calculate your organization’s included storage as per the Genesys fair use policy
Overage charges over time
The expected storage required; the recorded interactions for all media types accumulates over their retention lifetime.

有关您所在货币每 GB 数据存储成本的更多信息，请参阅公平使用政策。