Genesys Cloud Voice activation requirements and service restrictions for Lithuania

There are certain activation requirements and service restrictions that apply to using Genesys Cloud Voice in Lithuania.

激活要求

• Any company located inside of Lithuania can purchase Genesys Cloud Voice geographic numbers in Lithuania. Geographic numbers can be assigned only if the enterprise is physically located within the geographic area associated with the number. Genesys Cloud Voice geographic numbers cannot be purchased or assigned to residents or companies registered outside of Lithuania. Additional address and identity verification documents are required for purchase. 
• Geographic numbers are based on city area codes. For example, a Lithuanian area number (+370-XXX-XXXX). Not all cities are available; availability depends on our supplier inventory and current availability in the market. Genesys Cloud Voice Number Management provides the most current information about the availability of numbers in any geographic area. For more information, see Purchase DID numbers.
• Toll-free numbers in Lithuania start with prefix (+370800). For toll-free numbers, the address location of the end user (place of business) must be within Lithuania. The numbers per order are limited in quantity and can take a few days to weeks for ordering or activation. For more information, see Purchase toll-free numbers. 

服务限制

• For geographical numbers, the location of the end user (address of business) must be within the relevant geographic zone.  
• Outbound calling to premium numbers, short codes, international calls and Emergency Services are not supported on toll-free or national numbers.  

Genesys Cloud Voice does not offer non-geographic numbers (NGN) except toll-free. However, we constantly evaluate customer requirements and may offer these numbers in the future. 

文件要求 

As part of the purchasing process, it is required that proof of business documentation be submitted when requesting numbers from Lithuania.