配置 Genesys Cloud 浏览器扩展

要访问设置，请按照下列步骤操作： 

1. 在地址栏中，键入 chrome://扩展名。
2. 找到适用于 Chrome 的 Genesys 云端。
3. 单击 详细信息。
4. 单击 “ 扩展选项”。

点击图片放大。

• Windows

  通过组策略对象 (GPO) 更新企业用户的注册表值。 添加以下示例并修改值。 在该示例中，策略将写入本地计算机 (HKLM) 下的注册表中。 路径的格式为 HKEY_LOCAL_MACHINE\ 软件\ 策略\ 谷歌\ Chrome\ 第三方\ 扩展\<extensionId>\ 策略。 你也可以使用 HKCU (HKEY_CURRENT_USER)。 

  Windows Registry Editor Version 5.00
  [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome\3rdparty\extensions\onbcflemjnkemjpjcpkkpcnephnpjkcb\policy]
  "url"="https://apps.mypurecloud.com"
  "clickToDial"=dword:00000001
  "enableDynamicChangeMonitoring"=dword:00000000
  "enableServerSideLogging"=dword:00000000
  "enableAgentConfiguration"=dword:00000000
  "enableConfigurableCallerID"=dword:00000000
  "useSSO"=dword:00000001
  "providerName"=""
  "orgName"=""
  "defaultOutboundSMSCountryCode"=""
  "dedicatedLoginWindow"=dword:00000000
  "searchExternalContacts"=dword:00000000
  "enableCallHistory"=dword:00000001

• Mac 操作系统
  

  Configure the settings through the MCX (Managed Clients for Mac OS X) preferences for the com.google.Chrome.extensions.onbcflemjnkemjpjcpkkpcnephnpjkcb bundle. To do so, add the following example to a plist file and modify the values. Then import the file using the command-line utility dscl.

  <?xml version="1.0" encoding="UTF-8"?>
  <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
  <plist version="1.0">
  <dict>
    <key>com.google.Chrome.extensions.onbcflemjnkemjpjcpkkpcnephnpjkcb</key>
    <dict>
      <key>url</key>
      <dict>
        <key>state</key>
        <string>always</string>
        <key>value</key>
        <string>https://apps.mypurecloud.com</string>
      </dict>
      <key>clickToDial</key>
      <dict>
        <key>state</key>
        <string>always</string>
        <key>value</key>
        <true/>
      </dict>
      <key>enableDynamicChangeMonitoring</key>
      <dict>
        <key>state</key>
        <string>always</string>
        <key>value</key>
        <false/>
      </dict>
      <key>enableServerSideLogging</key>
      <dict>
        <key>state</key>
        <string>always</string>
        <key>value</key>
        <false/>
      </dict>
      <key>enableAgentConfiguration</key>
      <dict>
        <key>state</key>
        <string>always</string>
        <key>value</key>
        <false/>
      </dict>
      <key>enableConfigurableCallerID</key>
      <dict>
        <key>state</key>
        <string>always</string>
        <key>value</key>
        <false/>
      </dict>
      <key>useSSO</key>
      <dict>
        <key>state</key>
        <string>always</string>
        <key>value</key>
        <true/>
      </dict>
      <key>providerName</key>
      <dict>
        <key>state</key>
        <string>always</string>
        <key>value</key>
        <string></string>
      </dict>
      <key>orgName</key>
      <dict>
        <key>state</key>
        <string>always</string>
        <key>value</key>
        <string></string>
      </dict>
      <key>defaultOutboundSMSCountryCode</key>
      <dict>
        <key>state</key>
        <string>always</string>
        <key>value</key>
        <string></string>
      </dict>
      <key>dedicatedLoginWindow</key>
      <dict>
        <key>state</key>
        <string>always</string>
        <key>value</key>
        <false/>
      </dict>
      <key>searchExternalContacts</key>
      <dict>
        <key>state</key>
        <string>always</string>
        <key>value</key>
        <false/>
      </dict>
      <key>enableCallHistory</key>
      <dict>
        <key>state</key>
        <string>always</string>
        <key>value</key>
        <true/>
      </dict>
    </dict>
  </dict>
  </plist>
  

• Chrome 操作系统

  首先在管理控制台中配置扩展程序，网址为 https://admin.google.com。 然后将示例 JSON 对象添加到 txt 文件并修改值。 将文件上传到管理员控制台。

  {
    "url": {
      "Value": "https://apps.mypurecloud.com"
    },
    "clickToDial": {
      "Value": true
    },
    "enableDynamicChangeMonitoring": {
      "Value": false
    },
    "enableServerSideLogging": {
      "Value": false
    },
    "enableAgentConfiguration": {
      "Value": false
    },
    "enableConfigurableCallerID": {
      "Value": false
    },
    "useSSO": {
      "Value": true
    },
    "providerName": {
      "Value": ""
    },
    "orgName": {
      "Value": ""
    },
    "defaultOutboundSMSCountryCode": {
       "Value": ""
    },
    "dedicatedLoginWindow": {
       "Value": false
    },
    "searchExternalContacts": {
       "Value": false
    },
    "enableCallHistory": {
       "Value": true
    }
  }

• Linux的

  将以下示例添加到 JSON 文件并修改值。 将文件添加到 /etc/opt/chrome/ 策略/托管。

  {
    "3rdparty": {
      "extensions": {
        "onbcflemjnkemjpjcpkkpcnephnpjkcb": {
          "url": "https://apps.mypurecloud.com",
          "clickToDial": true,
  	"enableDynamicChangeMonitoring": false,
          "enableServerSideLogging": false,
          "enableAgentConfiguration": false,
  	"enableConfigurableCallerID": false,
  	"useSSO": true,
  	"providerName": "",
  	"orgName": "",
  	"defaultOutboundSMSCountryCode": "",
          "dedicatedLoginWindow": false,
          "searchExternalContacts": false,
  	"enableCallHistory": true
        }
      }
    }
  }

有关更多信息，请参 阅 Chromium 项目文档 中的按策略配置应用和扩展程序。