Genesys Cloud Archive - January 2025
List of the Genesys Cloud release notes published in January 2025.
January 13, 2025
客户参与
- 2024 Genesys CIDR 扩展和防火墙要求通知
- SMS and E-mail campaign automation using campaign rules
数据、分析和报告
- Native voice transcription support for capitalization, punctuation, and normalization of digits for English language transcripts
- Hindi programs, topics, and phrases support
- Complex journeys persist in post calculation sequenced path order on Journey Management
员工工作效率
- Add descriptions to collaborate chat rooms
员工敬业度
- 改进的延迟工作负载预测算法
